If you do your kitchen faucet shopping in-person, then the Aquasource brand can be quite difficult to find. The in-store presence if this brand is limited to just a couple of national chain stores in the United States and the occasional small-town hardware store.
That is because this brand is actually manufactured by several different groups. American Standard brands, Roddex, Long Tai Copper, and Global Union are all involved in the production of this value brand.
Although this can create slight inconsistencies between different collections, it is also a great choice for professionals to recommend. Obtaining wholesale lots can be quite easy, especially when purchased directly from the brand’s production facility.
About AquaSource as a Brand
AquaSource is a brand that is primarily marketed by the retailer Lowe’s. It is a discount brand, produced in combination with several different fixture manufacturers, that provides toilets, bathroom faucets, and sinks in addition to several kitchen faucet collections.
Although Lowe’s is the primary purchaser of wholesale faucet lots from AquaSource, it is important to note that it is not considered a company-owned brand. That makes determining the country of origin for the brand or who actually manufactured a specific kitchen faucet almost impossible for consumers or professionals to do.
Of course, this is just semantics.
There are several companies, which have filed trademark claims for the actual name “AquaSource” in various product categories. For kitchen faucets, bathroom fixtures, and similar products, the company on record with the trademark is listed as LF, LLC. When digging into the complete list of trademark names that are owned by LF, LLC, the trademark assigned with serial #74577802 stands out: Lowe’s Home Improvement Warehouse.
So here’s the deal: Lowe’s doesn’t own the AquaSource brand because it is also a brand that is owned. Both Lowe’s and AquaSource are owned by LF, LLC.
It would be fair to say that makes AquaSource a Lowe’s-specific kitchen faucet brand. You’ll also find this brand being sold frequently online, especially through websites like Amazon or eBay.
How Good Are AquaSource Kitchen Faucets?
AquaSource kitchen faucets are a good value purchase option, especially for homeowners that are looking for a traditional look within a specific price range.
Finding authentic reviews for this brand online can be a difficult proposition. Only public reviews on retail websites are currently available for this brand because of its somewhat limited availability. We found an average retail review rating for AquaSource kitchen faucets to be at 3.8.
There are no complaint websites that register a rating for this brand.
Most consumers are satisfied with their kitchen faucet once it is installed. Comments from throughout the internet discuss how the faucets look good, are easy to maintain, and finding replacement parts tends to be easy if a failure happens to occur.
One of the biggest complaints about the AquaSource brand is the length of the supply lines that come with most of the faucet collections. They seem to be a little shorter than usual, so extension fittings may be required for some kitchens. That is why a professional inspection and installation is often recommended for this brand.
There are also noted concerns about the quick-connect fittings not working properly. These concerns, with just one exception, came from self-installation projects.
Although there are some mixed reviews on specific faucet models within this brand, it tends to be a popular pick for homeowners that are looking for a fast solution to improve their kitchen. Durability concerns begin to increase for owners after 5 years of use, but overall, this brand offers an easy opportunity to offer homeowners a lot of bang for their buck, so to speak.
AquaSource kitchen faucets can be self-installed, but professional installations tend to maximize the functionality and features offered by this brand.
What Types of Faucets Are Available from AquaSource?
The AquaSource brand provides 5 different kitchen faucet designs that can improve the look of any residential kitchen.
- One Handle Kitchen Faucet with Side Spray
- Modern Gooseneck Kitchen Faucets
- Two Handle High Arc Kitchen Faucets
- Wall Mount High Arc Kitchen Faucets
- Wall Mount Low Arc Kitchen Faucets
The highest ratings for the AquaSource brand tend to come from their modern gooseneck faucets. The design is quite unique, with a high arc that offers more space underneath the faucet than the traditional gooseneck design. Multiple finishes are available, including brushed nickel, chrome, and oil-rubbed bronze. Each comes with a single handle side control.
What makes the modern gooseneck faucet so popular compared to the other collections is its overall versatility. AquaSource has made this faucet design be compatible with reverse osmosis systems, making it possible for the faucet to work with others to provide drinking water. The added sink space is another advantage, while it also meets low lead standards that are set by the NSF.
This faucet is also manufactured with ceramic disc valves, allowing for a smooth performance and a drip-free experience if properly installed. It is an ADA-compliant faucet as well and is backed by a limited lifetime warranty.
The installation kit for most AquaSource faucets come with a 3/8-inch quick-connect for the initial hook-up. For homes that have a ¼-inch connection, different kits are available from this brand but are usually required to be purchased separately. That can leave homeowners and contractors with an installation kit that they do not need.
Installation guides are available online for most AquaSource kitchen faucets.
Many AquaSource kitchen faucets do not meet low-flow standards that may be required in some communities. These faucets average a 2.2 GPM, whereas low-flow areas may require 1.5-1.8 GPM.
What Is the Warranty on an AquaSource Kitchen Faucet?
AquaSource kitchen faucets are guaranteed to be free from defects in materials and craftsmanship. The limited lifetime warranty that is provided for these faucets is present at the time of shipment from the factory, but will only apply to the person who originally purchases the product.
As part of the limited lifetime warranty, the manufacturer does agree to repair or replace the faucet at their discretion.
To call for warranty service, the number published is 1 (866) 417-7564. This is for products that are sold at Lowe’s or through an official Lowe’s representative. On certain forums, an alternative number is suggested if the primary number doesn’t work: 1 (866) 237-3907. Several different phone numbers have been listed, however, so there may be difficulty in reaching the correct department.
If you have purchased your AquaSource kitchen faucet through Home Depot or their authorized representative, the number to call is 1 (866) 538-5355.
You may also be able to email AquaSource about any questions or concerns you may have about a kitchen faucet that has been purchased or installed at email@example.com.
When shopping online for an AquaSource kitchen faucet, it is important to know how the purchasing process works. If you buy direct from the factory wholesale, a different warranty may apply that can be given to potential clients. Homeowners who shop online may be purchasing a new faucet, but from someone who already purchased it from Lowe’s or Home Depot.
In such an instance, the limited lifetime warranty is not likely to be honored.
Social Responsibility and the AquaSource Brand
LF, LLC has helped Lowe’s grow from a single hardware store in North Carolina into a Fortune 50 home improvement organization. There are more than 2,300 stores in North America that feature the AquaSource brand in addition to several online outlets. When all brands with LF, LLC are combined, more than $65 billion in annual sales are generated.
Because of this, social responsibility for this brand involves being highly active within each community. You’ll find AquaSource, along with Lowe’s and other LF, LLC brands, creating community events, finding partnerships, and making local charitable contributions to help those in need.
There is also a focus on stakeholder engagement within this organizational structure. Enhanced efforts at establishing social media pages and customer support centers to work with customers and professional affiliates help to manage complaints, fix problems, and grow the brand through word-of-mouth marketing.
Frequent employee surveys, ethics and conduct policies, and a hotline to report ethics issues are part of the social responsibility experience as well.
What Are the Prices to Expect with the AquaSource Brand?
Most AquaSource kitchen faucets sell at retail for $150 or less. If you purchase the faucet at a Lowe’s location or use their website, there are several faucet options that are available for less than $75.
If you shop online at other retail websites for an AquaSource faucet, pricing tends to be mixed. Look for authorized dealers instead of second-hand suppliers for the best possible outcome to your shopping experience, either from a professional or a DIY standpoint. Pricing begins under $50 and goes up close to $200 for older-model faucets, such as the Glyndon collection, with in-demand finishes.
For those who are looking to own a kitchen faucet that is easy to maintain and repair thanks to fast parts access and good customer service, AquaSource is a top option to consider. It provides value, good aesthetics, and a consistent performance for a majority of owners.